Resend a digital vaccination certificate

Whenever a new vaccine is recorded, VetDB automatically emails the animal owner a link to their digital Vaccination Certificate. This record will always be available via the VetDB Portal and will automatically update over time. If an owner needs you to resend a vaccination certificate, follow these steps.

You'll utilise

VetDB app
VetDB Portal
Microchips
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You'll use
VetDB app
VetDB Portal
Microchips
Scanner
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Resend Vaccination Certificates

  1. Tap the Search icon at the bottom of the Active Patient List and type in either the patient name, owner name, microchip id, owner email or owner phone number.
  2. Select the patient’s profile from search results.
  3. Select the Docs icon.
  4. Tap the email icon next to the Vaccination Certificate you wish to send.
  5. Press Send.

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